Privacy Policy

Our Approach to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the way information is collected and used. 

Collecting Your Information

This notice applies to all information collected or submitted on www.metrofire.com.au.

On the Contact Us page, you can register your interest in the services provided by Metrofire Pty Ltd.  The type of information we collect on this page is:

• Your name
• Name of your organisation
• State
• Telephone
• Email
• Your specific enquiry

We also collect, by default, the name and email address of any visitor that contacts us directly via email. Metrofire Pty Ltd does not actively collect any other type of personally identifiable information from visitors to our site.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Use of Information

We use the information submitted in your enquiry to contact you to discuss your request. Return email addresses are used to answer all emails we receive.

Non-identifying and aggregate statistical information is used to better design our website. For example, we may see that a certain number of individuals visited a particular page in our website. We keep no records of the individual details of those visitors.

We DO NOT provide or share any of the information we collect with outside parties or for any other marketing purposes.

Security

To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Contact Us

If you have any further queries regarding this privacy statement or your privacy when using this website, please forward them to info@metrofire.com.au.